We accept returns within 14 days of delivery.

Items must be unused, unworn, unwashed, and in original condition.

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Non-returnable items:

– Final sale or discounted items

– Gift cards

– Opened wellness consumables

– Made-to-order or pre-order items

Damaged or incorrect items:

Email: hq.highroller@gmail.com within 72 hours with order # and photos.

Refunds:

Once approved and received, refunds take 5–7 business days.

Shipping fees are non-refundable.