Frequently Asked Questions
What is High Roller?
High Roller is a lifestyle platform rooted in culture, wellness, and intentional experiences,
spanning merchandise, events, and licensed cannabis delivery through approved partners.
Do you sell cannabis on this website?
No. High Roller does not sell or ship cannabis directly through this website.
Licensed cannabis delivery is fulfilled through third-party partners (such as Weedmaps) in compliance with California law.
Where is cannabis delivery available?
Currently available in select Southern California areas, including:
– Rancho Cucamonga
– Ontario
– Upland
More locations coming soon.
If you’d like High Roller delivery in your city, contact us with your city and state.
How do I order cannabis delivery?
Visit our Delivery page and follow the link to our licensed delivery partners.
You may also call or text us directly at 323-250-6142 to begin a delivery request.
Text is the fastest option.
To get started by text, please send:
– Your full name
– Delivery address
– A clear photo of the front and back of a valid government-issued ID
Delivery is restricted to adults 21+ and availability varies by location.
Do you ship cannabis?
No. Cannabis is not shipped.
All cannabis orders are fulfilled locally through licensed delivery partners where permitted by law.
What do you ship?
We ship non-cannabis merchandise and wellness products worldwide.
Shipping details and timelines are available on our Shipping Policy page.
Are all sales final?
Yes. All sales are final unless an item arrives damaged, defective, or incorrect.
Please review our Refund Policy for full details.
How long does shipping take?
– Ready-to-ship items: 1–3 business days
– Pre-order or made-to-order items: 2–4 weeks before shipment
Transit time varies by location and carrier.
Can I change or cancel my order?
Once an order has been placed, changes or cancellations cannot be guaranteed.
Please contact us as soon as possible if you need assistance.
Do you offer collaborations or partnerships?
Yes. We work with select brands, artists, and creatives on a limited basis.
For inquiries, contact:
inquiries.highroller@gmail.com
How can I contact High Roller?
For general inquiries or support,
email:
inquiries.highroller@gmail.com
How can I stay updated on new drops and events?
Follow @ahighroller and sign up for our newsletter to get first access to merch, events, and exclusive offers.
Do you provide medical advice?
No. Our content is for marketing and informational purposes only. It is not medical advice.
Consume responsibly and keep out of reach of children and pets.
Do you lab test your products?
Yes. All cannabis and hemp products are tested by licensed labs for quality and safety. COAs are available by request.
